At LegalShield, we’ve been offering legal plans to our members for 45 years, creating a world where everyone can access legal protection—and everyone can afford it. Unexpected legal questions arise every day and with LegalShield on your side, you’ll have access to a quality law firm 24/7, for covered personal situations. From real estate to speeding tickets to Will preparation, and beyond, we’re here to help you with any personal legal matter—no matter how traumatic or how trivial it may seem. Because our dedicated law firms are prepaid, their sole focus is on serving you, rather than billing you.
Our Promise to You
As one of the first companies in North America to provide legal expense plans to consumers, we are currently protecting and empowering more than 4.1 million lives across the U.S. and Canada. And with over 700 employees dedicated to serving you, our promise remains the same: to provide outstanding legal services by quality law firms at an affordable price.
For as little as $24.95 a month, LegalShield gives you the ability to talk to an attorney on any personal legal matter without worrying about high hourly costs. That’s why, under the protection of LegalShield, you or your family can live your lives worry free.
Even better, you don’t have to worry about figuring out which attorney to use—we’ll do that for you. Our experienced attorneys focus specifically on our members and provide 24/7 access for covered emergencies.
Expected and unexpected legal issues arise every day But with a LegalShield Legal Plan, a small monthly fee gets you access to advice and counsel on an unlimited number of personal legal issues from lawyerswith an avaerage of 22 years exprience.
Advice & Consultation
Toll-free phone consultations with your Provider Law Firm for any personal legal matter, even on pre-existing conditions
Letters and Phone Calls on Your Behalf
Available at the discretion of your Provider Lawyer
Contract and Document Review Contract/document review up to 15 pages each
24/7 Emergency Assistance
After-hours legal consultation for covered legal emergencies. Specific coverage depends on plan, such as: if you’re arrested or detained, if you’re seriously injured, if you’re served with a warrant, or if the state tries to take your child(ren).
Family Matters (Family Plan only)
Uncontested Name Change Assistance* One (1) uncontested name change prepared per member year by Provider Law Firm
Uncontested Adoption Representation* Representation by your Provider Law Firm for uncontested adoption proceedings
Uncontested Separation/Divorce Representation*
Representation by your Provider Law Firm for uncontested legal separation, uncontested civil annulment and uncontested divorce proceedings
Trial Defense Services Assistance if you or your spouse are named defendant or respondent in a covered civil action filed in court
Standard Will Preparationn
• Will preparation and annual reviews and updates for covered members
• Other documents available: Living Will, Health Care Power of Attorney
Residential Loan Document Assistance
(Family Plan only) Mortgage documents (as required of the borrower by the lending institution) prepared by your Provider Law Firm for the purchase of your primary residence
Motor Vehicle Services
• Non-criminal moving traffic violation assistance
• Motor vehicle-related criminal charge assistance
• Up to 2.5 hours of help with driver’s license reinstatement and property damage collection assistance of $5,000 or less per claim
• Available 15 days after enrollment
• Available only if member has a valid driver’s license and is driving a non-commercial motor vehicle
IRS Audit Legal Services
• One hour of consultation, advice or assistance when you are notified of an audit by the IRS
• An additional 2.5 hours if a settlement is not achieved within 30 days
• If your case goes to court, you’ll receive 46.5 hours of your Provider Law Firm’s services
• Coverage for this service begins with the tax return due April 15 of the year you enroll
25% Preferred Member Discount
You may continue to use your Provider Law Firm for legal situations that extend beyond plan coverage. The additional services are 25% off the law firm’s standard hourly rates. Your Provider Law Firm will let you know when the 25% discount applies, and go over these fees with you.
Identity theft has been one of the top consumer complaints filed with the FTC for 16 years straight. Victims are spending an exorbitant amount of time and money dealing with it. The criminals are getting smarter. That’s why you need identity theft protection that’s more than a website. Our Licensed Private Investigators will do whatever it takes for as long as it takes to restore your identity to its pre-theft status. You have our $5 million service guarantee.
Monitor more of what matters
We monitor your identity from every angle, not just your Social Security number, credit cards and bank accounts. If any change in your status occurs, you receive an email update immediately.
Counsel when you need it
Our identity specialists are focused on protecting you. They are available to provide you with a complete picture of identity theft, walk you through all the steps you can take to protect yourself and answer any questions. Plus, they are available 24 hours a day, every day, in the event of an identity theft emergency. We’re always here to help, no matter what. Restore your identity completely
IDShield is the only company with an exclusive partnership with Kroll, the worldwide leader in theft investigative services. If a compromise occurs, contact your Licensed Private Investigator who will immediately begin restoring your identity to pre-theft status.
This plan covers you, your spouse or domestic partner and up to 8 dependents. This plan covers you, the named member, only.
Identity Consultation Services
Members have unlimited access to identity consultation services provided by Kroll’s Licensed Private Investigators. The Investigator will advise members on best practices for identity management tailored to the member’s specific situation. Consultative services include:
Privacy and Security Best Practice
• Consult on best practices for the use and protection of a consumer’s Social Security number and Personal Identifying Information (PII)
• Provide consultation on current trends, scams and schemes related to identity theft and fraud issues
• Discuss best practices for financial transactions, online activities and consumer privacy
• Provide the knowledge to best protect the member from identity theft and to be aware of their rights under federal and state laws
• Help members interpret and analyze their credit report and take steps to reduce pre-approved credit offers
• Consult with members regarding a public record inquiry, background search or credit freeze
Event-Driven Consultation Support
• Lost/stolen wallet assistance
• Data Exposure/Data Breach
Alerts and Notifications
• Monthly identity theft updates to help educate and protect
• Data breach notifications
Consultation Services are limited to the solutions, best practices, legislation, and established industry and organizational procedures in place in the United States and Canada as determined beneficial or productive by a Kroll Licensed Private Investigator.
Black Market Website Surveillance (Internet Monitoring)
Monitors global black market websites, IRC (internet relay chat) channels, chat rooms, peerto-peer sharing networks, and social feeds for a member’s Personally Identifiable Information (PII), looking for matches of name, date of birth, Social Security number, email addresses (up to 10), phone numbers (up to 10), driver’s license number, passport number and/or medical ID numbers (up to 10).
Address Change Verification Keeps track of a personal mailing address and alerts when a change of address has been requested through the United States Postal Service.
Social Media Monitoring Allows you to monitor multiple social media accounts and content feeds for privacy and reputational risks. You will be alerted to privacy risks, like the exposure of personally identifying information, including street address, date of birth, or Social Security number, as well as reputational risks, like foul language, drug and alcohol references, or discriminatory terms.
Black Market Website Surveillance (Internet Monitoring)
Monitors global black market websites, IRC (internet relay chat) channels, chat rooms, peerto-peer sharing networks, and social feeds for a member’s Personally Identifiable Information (PII), looking for matches of Social Security number, credit card numbers (up to 10) and bank account numbers (up to 10).
Court Records Monitoring Detects criminal activity that may be associated with an individual’s personal information, alerting them to signs of potential criminal identity theft.
Credit Monitoring Members have access to continuous credit monitoring through Experian. Monitoring can be accessed immediately by the member via the service portal dashboard on myidshield.com or through the free IDShield mobile app. Credit activity will be reported promptly to the member via an email alert and mobile push notification.
Credit Inquiry Alerts
Members will be notified via email when a creditor requests their Experian credit file for the purposes of opening a new credit account. Alerts may also be triggered when a creditor requests a member’s credit file for changes that would result in a new financial obligation, such as a new cell phone account, a lease for a new apartment, or even for an application for a new mortgage. Inquiry, alerts can be helpful in determining when an identity thief is opening a new account without the member’s authorization.
Monthly Credit Score Tracker
A monthly credit score from Experian that plots the member’s score month-by-month on a graph. Upon activation and monthly thereafter, members will be able to see how their credit scores have changed over time, along with score factors that provide insight into what events may have caused their specific credit score to change.
Payday Loan Monitoring Alerts the subscriber when their personal information is associated with short-term, payday, or similar cash-advance loans.
IDShield Vault allows Participants to manage and generate passwords. With a browser plugin installed, IDShield Vault will also autofill known passwords when browsing on the web and sync across devices providing secure auto backup. Employee Family Plan Coverage
Minor Identity Protection (Formerly Safeguard for Minors - Family Plan only)
Allows parents/guardians of up to 8 dependents under the age of 18 to monitor for potential fraudulent activity associated with their child’s SSN. Unauthorized names, aliases and addresses that become associated with a minor’s name and date of birth may be detected. The service monitors public records in all 50 States and including; real estate data, new mover information, property and recorder of deed registration, county assessor/record data, internet job site providers, state occupational license data providers, voter information, public records/ court proceedings, bankruptcies, liens, and judgements. Parents/ Guardians are provided a baseline scan, subsequent alerts and notifications thereafter.
Dependent Identity Theft Protection
(Ages 18 to 26 - Family Plans only) If you have dependents that are over 18, under 26, either live at your home or are a full time student, and have never been married, they are still eligible for protection. Dependents who fall under this category will receive unlimited consultation and complete restoration by Kroll licensed private investigators. Note that monitoring is not available for dependents in this category. Identity Restoration
Kroll’s Licensed Private Investigators perform the bulk of the restoration work required to restore a member’s identity to pre-theft status.
IDShield Service Guarantee
We don’t give up until your identity is restored.
NOTE: Purchase of IDShield requires member to have a valid email address.
The following are excluded from the Services: LEGAL REMEDY - Any Stolen Identity Event where the victim is unable or unwilling to prosecute the person who caused the victim to suffer the fraud or its consequences. DISHONEST ACTS - Any dishonest, criminal, malicious or fraudulent acts, if the Member(s) who suffered the fraud personally participated in, directed or had knowledge of such acts. FINANCIAL LOSS - Membership Services do not cover any financial losses attributed to the Stolen Identity Event, including but not limited to, money stolen from a wallet or other monetary losses, unauthorized purchases of retail goods or services online, by phone, by mail or direct. BUSINESS - A covered stolen identity event does not include business losses, including but not limited to the theft or unauthorized or illegal use of the victim’s business name, DBA or any other method of identifying the victim’s business activity. DORMANCY OR INACTIVITY - If the victim cannot or does not provide the items required to open a case, or, having initiated restoration, if the victim fails to respond to or cooperate in activity facilitated by Kroll for the purpose of ID restoration. INCURABLE – Because of the nature of the activity associated with identity theft, some issues cannot be resolved. For example, if a fraudulent act results in the victim’s name being improperly placed on a government agency’s restricted list (e.g., a ‘no fly’ list) neither Kroll nor ID Theft Defense can promise removal of the victim’s name. Legal Services are not separately provided under ID theft restoration services. IDShield plan members should consult their individual plans to determine availability of legal services.
Marketed by: Pre-Paid Legal Services, Inc. dba LegalShield® and subsidiaries; Pre-Paid Legal CasualtySM, Inc.; Pre-Paid Legal Access, Inc.; In FL: LS, Inc.; In VA: Legal Service Plans of Virginia, Inc.; and PPL Legal Care of Canada Corporation
SHEET.IDSB2B (8.17) 54091 ©2017 LegalShield®, Ada, OK